Predict Mobile - See our Most Frequently Asked Questions

Make business mobile easy! Use our comparison platform


Need to find out a bit more?  Take a look at our frequently asked questions and hopefully we will answer your query.

If you have any questions that aren’t covered, please get in touch either by email, phone or via our contact page or book a tour.

About Predict Mobile

Predict is a comparison platform for IT and communications, and Predict for Mobile is the comparison platform for the procurement of business mobile communications. We help IT Directors, Purchasing Directors and Company Managers looking to procure their next business mobile contract.

Predict is for any organisation who needs to buy or renew business mobile contracts. It is for business customers only.

We help organisations to save time, money and put them in control of the process by enabling transparent, data-led informed decisions.

We provide expert analysis and accurately identify their requirements; We provide a free to use Platform with access to the UK’s best business mobile suppliers; We give expert automated comparison and scoring of the supplier Proposals.

We are paid a fair fee from the winning supplier once our customer has selected their supplier from the tender process.

Yes. We want to improve the way the mobile industry operates and have chosen to make our comparison platform accessible to all organisations

By looking at both your historical costs and historical usage, we combine mobile market experience and machine learning to predict your future requirements. We then apply a benchmark tariff which is market competitive – but most likely to be improved when suppliers compete for your business – to predict potential savings.  Our aim is to under promise and over deliver on the initial savings calculation.

Based on the customers who have used the platform the average saving is £80,000 over the 24 month contract period. This equates to almost 50% of the fixed contract costs. Although not all customers will save £80,000 if they are smaller than the average 120 mobile line business already using the platform, however the percentage saving will be similar for smaller accounts based on our current customer base.

Predict has a large panel of UK’s best business mobile specialist suppliers who connect to the main business networks EE, Vodafone, O2 and Three.  All of our suppliers are vetted and selected based on established reputation, capabilities, and standards, as well as recommendation by tier-1 mobile network operators, EE, Vodafone, O2 and Three.

Predict combines extensive market experience and technology to save you from repeating the same mistakes that result in the mobile industry over-charging business over £1bn* every year. (*Ofcom business mobile landscape report 2015).  The Predict Platform creates a competitive environment and level playing field that provides a better result, for you the customer time after time, saving you time, money and putting you in control.

By using the Platform, you are able to compare the UK’s best business mobile suppliers.  This comparison is anonymised and you only reviewing the responses in a true side-by-side comparison.  This means your decision is totally data led.  You may in fact still end up choosing your incumbent supplier if that is your preferred solution and save money in the process.

Yes. Please contact us today,

The Business Mobile Market

You need to understand which solution is the best for value, has the most suitable tariffs, which network has the best signal for your locations and which supplier can offer the appropriate service wrapper. Striking a balance between these core elements is down to your requirements. The Predict Platform enables you to assess all these key criteria in an open, accurate and transparent way.

It can be difficult to understand your data requirements.  By analysing your bills, the Platform can clearly tell you how much data you are currently using, if you are unnecessarily paying for data that you don’t currently need and what your likely requirements are for future.

The Platform then helps you to create a tender tailored for your data requirements and enables the suppliers to respond to that tender with a bespoke data package.

A pot of money that you can use toward equipment. Some suppliers require you to buy handsets from them, others allow you to take it as cash and there is also everything in between.  The hardware fund comes as a benefit for connecting to a specific tariff. Generally, the higher the monthly tariff cost the higher the hardware fund.

They can but you may need to separate the business data held on a device from the personal. This can include apps and information. There are also differing tax rules relating to a ‘bring your own device’ policy. Separating the personal from business on the same device requires a special software call mobile device management or MDM.  This can either be included in the tariff or bought as a separate package. This should be factored into your decision on whether to allow personal devices for work purposes, and we are happy to talk you through the options.

Using the Predict service

Yes. All data is anonymised on the Platform.  Predict is GDPR compliant and is working towards ISO27001 accreditation and Cyber Essentials.

In order to use the Platform, you need to adhere to our Terms and Conditions.  As our customer you are committed to contracting with your chosen Supplier through our Platform.

This has two benefits.  Firstly, it enables us to give you a future savings prediction so you can see what you might save in the future.  Secondly it allows us to produce a Tender which accurately communicates your specific business requirements to ensure the supplier Proposals are tailored to you. 

There are two ways this can be done. Either automatically where you provide your username and password to your billing engine via the Platform and the Platform then retrieves the bill reports

Or you can access your billing engine, download the specific reports and then upload them on to our Platform.

We are on hand to help. We have a to step by step guide, or contact us directly,

I am unable to share my business mobile data, can I still use your Platform? Yes. If you are a new business without historical data or you do not have access to a billing engine you can still use our Platform.  Please contact us so we can discuss the best way forward.

Yes.  We prepopulate the tender based on our analysis of your mobile bills.  We then ask you questions which enables you to create a Tender specific to your requirements.

Once you are happy with your tender, you simply submit it through the Platform, with one click.  Our suppliers will be notified immediately – and will start to design a solution based on your requirements. 

On average 10 days.

We make it easier for you to make informed, impartial decisions by ranking each element of the supplier proposals using our market expertise and insight. 

You can compare the elements of each proposal across all the proposals and see which scores the highest.  It is not just about cost. 

You see genuine side-by-side comparison on all elements of the supplier Proposals.  Our extensive market experience and advanced analytics enables us to translate and standardise the Tender criteria – we know which questions to ask, how to ask them and how to score the responses. 

We do this in four main ways.  Firstly, everything is anonymised – the suppliers do not know the customer who they are creating a proposal for.  Secondly, there is only one Tender which all suppliers respond to.  Thirdly, the suppliers have to respond to a defined format.  Finally, the suppliers are asked to submit their best offer removing unnecessary negotiation 

Each supplier will have their own terms and conditions that may include a cooling off period if a statutory requirement.

Your Contract is stored on the platform, and can be accessed or downloaded at any time

It will depend on your chosen supplier.  They will either come from the suppliers own billing platform or directly from the tier one networks, Vodafone, O2, EE or Three.  Your supplier will explain this to you.

We can repeat the process.  We prepopulate your new tender requirements based on your usage.  You can then do a final check and submit through the platform as before.

Yes, you need to have an account in order to use the Platform.  You do this when you are happy with your Tender and ready to publish to our Supplier Panel.