Frequently Asked Questions

Need some support? Take a look at our frequently asked questions – you’ll be able to find answers to questions that you genuinely want to know and will help you in your decision making. Find out the answers to key questions about the Predict Mobile platform, access technical support and download our step-by-step guides for both suppliers and customers.

If you have any questions that you’d like us to answer that aren’t already covered, please get in touch with us via the contact page.

For Customers

As an IT professional, choosing the right smartphones for your business may not always be a straightforward choice. From app compatibility issues to e-mail integration, the challenge when purchasing a business smartphone is balancing preferences with requirements.

By signing up to Predict Mobile, we can connect you with the right supplier to meet your needs. Simply upload your billing information to the platform and create your first tender – Predict Mobile will do the rest! Not only will you receive a comprehensive and easy to understand review of your savings potential, but Predict will mark, rank and recommend the perfect supplier based on your unique requirements.

So, whether it’s the latest phone you want or a generous data allowance, we’re confident we can help you find the mobile deal online that you are looking for. And if you are happy with your existing contract but want to find out how you can still make savings, we can assist you with that too.

Predict Mobile is the only B2B comparison and matching site for business mobile communications. Our innovative online platform levels the playing field and puts the power of data insights into your hands, to let you make quick, informed decisions around your business needs. Predict Mobile helps your business find the best suppliers with the optimum solution, reducing the time and money spent on navigating complicated tender processes. It could not be simpler!
Predict Mobile helps connect businesses with quality mobile communications dealers and makes securing contracts less costly, more transparent, quicker and easier. Since launch we’ve brought clarity, simplicity and confidence to IT professionals. We help businesses across the UK save countless hours by connecting them with their ideal communications supplier for optimum mobile solutions that meet their business needs.

There are two important types of billing information that Predict Mobile uses to assess your mobile usage. These are the ‘itemised bill’ and the ‘summary bill’. For different networks, there is a different process to accessing each. The data can be uploaded either automatically or manually, dependant on which network your business contract is with.

  • O2 is for all O2 reports – only one billing engine can only be manually uploaded
  • Vodafone data extract is MyVodafone – this can be automatically and manually
  • EE data extract is from the EE Mobile Manager, this can be automatically uploaded automatically and manually
  • Vodafone Corporate Online (VCO) data extract is Vodafone VCO billing platform which can only be uploaded manually

Without a clear understanding of your current usage and trends finding a solution is shooting in the dark which will result in much higher than expected costs. 95% of the story is in your usage data and this is required for an accurate solution.

Predict Mobile levels the playing field, by giving IT directors to harness the power of their existing mobile data to make significant savings for their business.

Predict Mobile highlights offers you might otherwise miss and maximise savings for your business. By creating a direct link between you and reputable suppliers, we help you negotiate exclusive Predict Mobile deals you won’t find anywhere else.

Predict Mobile gives you access to deals from the UK’s biggest and best mobile networks – EE, Vodafone and O2. We create a direct link between business customers with quality mobile comms suppliers – levelling the playing field and making the tender process simple and efficient. We work with a range of trusted and reliable third-party suppliers who negotiate with the network on your behalf, meaning you can expect a high level of tailored customer service.

All our suppliers are vetted and verified when they sign up to the Predict Mobile platform, meaning we believe they offer a high-quality level of business infrastructure support, quality service and competitive deals.

No – Predict Mobile deals with business and corporate mobile contracts only, rather than individual consumer mobile deals.

Predict Mobile simplifies and optimises the tendering process making it easy to find the right mobile supplier for your business needs. Submitting your first tender is easy – simply sign up for our platform and you will be guided through the simple 4 step process. If you need a little more help, check out our guide to Creating Your First Tender here.

Predict Mobile is a revolution in the B2B mobile market – we have invested in the latest platform-based analytics which allows the correct plan to be tailored to your unique business needs.

Yes, ultimately the choice of ideal supplier is yours but we simplify it for you by easy to understand categories that have a material effect on the solution. You can then prioritise what’s most important to you and the rankings will move accordingly.

For Suppliers

In order to become a Predict Mobile Supplier, you must complete the Supplier registration process. This involves creating a unique username and password and creating your first tender response. To get started, visit https://predictmobile.com/supplier.

Simply fill in your details to begin. Once you register with Predict Mobile and verified your account, you will be able to navigate the platform with ease, search for customer tender opportunities and create and manage your tender responses.

If you need further support with getting started, check out our step-by-step Supplier Help Guide here.

Tariffs, Handsets and Technical Information

There are many elements to a mobile phone tariff, from inclusive calls and texts to emailing and data applications. Predict Mobile helps take the strain out of choosing the best mobile phone tariff by comparing them on per line cost, customer service and

 

Inclusive minutes – Every mobile phone tariff should offer a deal on inclusive minutes, the amount is usually dependent on how much you pay each month. Many business mobile phone tariffs offer free calls to your colleagues if you are all on the same network, while consumer-targeted mobile tariffs tend to offer a set amount of free calls each month.

 

Inclusive texts – Much like inclusive minutes, most mobile phone tariffs will offer a set number of inclusive texts. This often includes a number of free texts that can be bumped up with an add-on bundle.

 

Data – Data refers to content or information that you can access over the internet from your mobile, such web pages, music or video calls. For business mobile tariffs, data allowance is usually shared across a group of users – this is called a sharer plan.

 

International 

Calls from mobiles when you’re abroad can be very expensive. However, if you plan to use your mobile abroad a lot, you can sign-up to a mobile phone tariff that gives you a good rate on international roaming.

There’s so much choice when it comes to choosing the right smartphones for your business. You’re bound to find something that suits your business needs. Smartphone technology is developing all the time, featuring impressive hardware and the most up-to-date mobile tech on board. When picking a handset, you should consider:

Price - More advanced and newer phones cost more, but it can be worth it if you want the best.

Design - Some phones are big ‘phablets’, while others are more palm-sized; some have the latest stylish looks, and some come in cool colours like rose gold, bright blue, or glossy black. There’s something for every taste.

Camera - Smartphone cameras are generally excellent quality these days, but you’ll find the very best snappers on top flagships. Have a look at iPhones, Samsung Galaxies, and LG models in particular for pro-level cameras.

Platform - iOS or Android? Or Windows Phone, or Blackberry? iOS is famously slick to use, but with Android you get more choice – though it can look and feel quite different depending on the phone.

Internal storage - Check you’ll have enough space in phone’s storage for your apps, files, and pics. Many even have an SD card slot too so you can expand it.

Data allowance can feel like a minefield when purchasing mobiles for your business. Whenever you use the internet on your mobile or tablet, you’re using data. Most business tariffs come with a monthly data allowance in megabytes (MB) or gigabytes (GB).While the cost of data continues to drop, the growth in apps and streaming for everyday business applications mean that it’s harder than ever to work out just how much you need.

Whether you’re looking to curb how much data you use or are keen for a package that will allow you unfettered access to the fastest data networks, Predict Mobile has got you covered. Read on and we’ll explain everything, from how data is measured to how you can avoid paying over the odds.

By working with Predict Mobile suppliers, you can benefit from Hardware Funds – a pot of money you can spend as you like. You can use it to upgrade to the latest handsets or you can keep your existing handsets and use the money for other business equipment. You can even choose to keep the cash and boost your bottom line – it’s entirely up to you.

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