The King’s Trust: Clarity and objectivity are key to selecting the right mobile phone contract. - Predict Mobile

Make business mobile easy! Use our comparison platform

The King’s Trust: Clarity and objectivity are key to selecting the right mobile phone contract.

21 Oct 2024

The opportunity

The King’s Trust (formerly the Prince’s Trust) believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

They help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

A lack of transparency connected with their existing mobile communications contract was creating uncertainty for the team at The King’s Trust. How to be sure that their commercial and operational interests could be best served going forward was not clear.

They suspected their expiring contract was a poor fit with the needs of the business and if they could secure a new contract that addressed this, it should deliver better value for money. However, how to go about achieving this presented significant challenges given the limits of their expertise and available resource. So, they asked our team at Predict to provide independent expertise and objective know-how to help them realise their goal, without adding to already overstretched workloads.

Our approach

As a first step they uploaded their latest billing data to the Predict platform. Advanced analytics rapidly produced a clear and objective breakdown of current usage and costs, accurately pinpointing their true needs today. Integrated machine learning as part of the analysis added relevant predictions of how their future requirements could change over the next contract term, to produce a complete specification of needs as a solid basis to guide selection of a new contract that would future proof the business.

Literally at a push of a button, this comprehensive requirement spec’ was published as a tender and communicated to Predict’s vetted panel of over twenty of the UK’s best business mobile suppliers. Two weeks later, the tailored proposal responses could be viewed in an objective and easy to compare format, simplifying The King’s Trust’s task of picking the best fit for them, whilst maximising efficiency and effectiveness.

The outcome

The King’s Trust could rely on better informed decisions capability in making their choice of which proposal was most optimised to their needs. Genuine apple-to-apples comparison of supplier offers brought clarity and objectivity to the selection process making it easy to compare key features across all offers to choose the supplier’s proposal with the right package components and the best value for money in a fact-based way.

By automating much of the tendering process, Predict saved the team considerable time and effort. The clarity and objectivity involved gave them the confidence that their new mobile communications contract provided a tailored fit with their current requirements, with the added assurance that it would continue to provide good value as their usage changed over the term.

Conclusion

The mobile communications market lacks transparency in two key areas:

  1. Mobile bills are confusing, and tariffs can be complicated making it hard for charities to analyse their usage and costs and understand their needs clearly.
  2. Finding the right supplier is time consuming and comparing offers is really hard because they are structured and presented differently

Predict’s platform led process solves these challenges by shining a light on the true needs of the organisation, as a basis for objective like-for-like comparison of supplier offers to drive better informed decision making to help the organisation select the best offer.

Whatever mission is driving your organisation, our solution can help you reduce costs and focus your time and money on making a difference.

To learn more, book a call, email us at info@predictmobile.com or follow us on LinkedIn.